Posts by tonyastley

I've installed the members app and set up a page that requires members with a certain tag, the label suggests the ability to add multiple tags but they are not dynamically filled in (like related fields), and only work when on tag is in - eg comma separating two tags breaks it.

What would be the best approach to create a password protected page within Perch Runway?

Any update on this?

Scratch that, it's working with categories.

Thanks Ellimondo!

Thanks Ellimondo,

I've tried categories but have kind of ended up in the same place:

Article Template:

Related Template:

The categories show fine when a normal collections call, however they are not visible when the related news is displayed on the homepage?

My target is:

Create News Article with 'Tags' - relate news article to a page and have tags show on the page alongside article.

Hello,

I'm running Perch Runway. We have a collection for 'News Articles', and a separate collection for 'News Tags'. When creating a news article the user can relate a tag to it (similar in the way a blog post tag system works).

When we relate the news article to a page, we are struggling to get the tags related to that news article to show. Is a nested relationship even possible?

News Article Template:

News Tags Template:

Related News Template:

It's this nested tag relationship for "newsTags" we cannot get to show. The tags show perfectly fine with a normal collection call.

Having looked into this a bit further - I think we will drop the blog and use a 'blog' collection instead and employ the related field

We're currently developing a site in Perch Runway and we're looking for a way to add related blog posts to standard pages and other blog posts.

Is there a custom field type we can employ?

Just dawned on me to filter it on the php call:

Then include the html template in a perch:after tag to get the very last result

Is it possible to get the a count of the number of items returned from perch_content_custom?

The use case is as follows:

Our client is adding special offers to their website. The offers are categorised 'beds' or 'flooring'. I want to be able to get a count for either so I can show a conditional menu.

I've tried:

However that returns the total count of all offers not just flooring.

Is this possible?

Thanks Jamie, will take a look!

Thanks Byron,

Rather than amend the index number I've set the code to show $Statuses->get_status_and_above('payment_failed').

This works fine for what we need. Thanks for the heads up.

When enabling debug we see there are multiple lines saying:

Looking up missing property statusTitle

0.0612 0.0002 [1] SELECT * FROM perch3_shop_order_statuses WHERE statusKey='paid' AND statusDeleted IS NULL LIMIT 1

Could this be linked to the issue?

Our client has queried on a couple of occasions why payment failed orders do not show in the admin list of their perch shop.

They are correct, only paid orders appear. Is there a way to have perch shop show all orders.

There is a status column, but it only ever shows 'PAID'

P.S. - We can export the failed orders as a CSV, but it's not convenient to keep exporting just to check.

We launched a site a while back for a client, we recently dropped back onto the site to add a few more things and I noticed the perch_content_index table has grown to over 24k rows.

When compared to a similar site we launched recently that table is only ~3k rows.

I assumed this is some kind of historical record of updates - can it be purged?

We recently launched a Perch Shop, and have encountered a couple of outages due to server error 500.

The log files from the mosts recent outage look like (I've replaced the domain with sitedomain.com for privacy):

sitedomain.com [Sat Nov 21 17:03:42 2020] [error] [client 109.158.176.47:0] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/sites/sitedomain.com/public_html/perch/addons/apps/perch_shop/lib/PerchShop_Cart.class.php on line 516

sitedomain.com [Sat Nov 21 17:04:46 2020] [error] [client 109.158.176.47:0] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/sites/sitedomain.com/public_html/perch/addons/apps/perch_shop/lib/PerchShop_Cart.class.php on line 516

sitedomain.com [Sat Nov 21 17:06:33 2020] [error] [client 109.158.176.47:0] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/sites/sitedomain.com/public_html/perch/addons/apps/perch_shop/lib/PerchShop_Cart.class.php on line 516

sitedomain.com [Sat Nov 21 17:07:28 2020] [error] [client 109.158.176.47:0] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/sites/sitedomain.com/public_html/perch/addons/apps/perch_shop/lib/PerchShop_Cart.class.php on line 516

sitedomain.com [Sun Nov 22 03:49:59 2020] [error] [client 114.119.144.62:0] End of script output before headers: start.php

sitedomain.com [Sun Nov 22 12:30:21 2020] [error] [client 63.143.42.250:0] End of script output before headers: start.php

sitedomain.com [Sun Nov 22 12:30:22 2020] [error] [client 63.143.42.250:0] End of script output before headers: start.php

sitedomain.com [Sun Nov 22 23:18:54 2020] [error] [client 87.113.40.112:0] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/sites/sitedomain.com/public_html/perch/addons/apps/perch_shop/lib/PerchShop_Cart.class.php on line 516

sitedomain.com [Sun Nov 22 23:18:57 2020] [error] [client 87.113.40.112:0] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/sites/sitedomain.com/public_html/perch/addons/apps/perch_shop/lib/PerchShop_Cart.class.php on line 516

Could these be causing the issue?

I see from the debug not all order statuses are shown:

o.orderStatus IN ('paid', 'processing', 'cancelled', 'dispatched', 'returned', 'partial_refund', 'refunded')

Is there anywhere we can ask it to show payment failed as well?

We have since changed the send trigger to be order paid. Thanks.

The order is accessible if the ID is changed in the url when looking at a normal order, is there anyway perch shop can show payment failed orders in the order view?

Yesterday our customer has reported receiving emails for orders from Perch Shop.

They only use Stripe for payment processing.

The payment was not taken, the order does not show in the admin area yet the emails were sent out.

Whereabouts could I begin to look to see what the issue could be?

(Unfortunately the client dispatched the orders without payment)