Member Image Not Saving

Shane Lenzen · Mar 26th 2019

I have a fresh install of Runway 3.1.4 with Members 1.6.4. Here's my member.html:

Code

<perch:members order="1" type="image" id="logo" label="Logo" width="800" bucket="members">
<perch:members order="2" type="text" id="name" label="Name" listing="true" />

When I upload the image, everything works like it should (asset is uploaded and shows on edit page) until I save, then the image disappears.

Here's debug when I try to save the image:

Code

Debug Message - Perch Runway 3.1.4
[1] SELECT u.*, r.* FROM perch3_users u, perch3_user_roles r WHERE u.roleID=r.roleID AND u.userEnabled=1 AND u.userID=1 AND u.userHash='87894b21e54efd303ad2a9edb6232220' LIMIT 1
UPDATE perch3_users SET userHash='f09ff731c40a04eea9bc84309c72b43d' WHERE userID='1'
[14] SELECT settingID, settingValue, userID FROM perch3_settings WHERE userID=1 OR userID=0 ORDER BY userID ASC
[7] SELECT itemValue FROM perch3_menu_items WHERE itemType='app'
[0] SELECT COUNT(*) FROM perch3_members WHERE memberStatus='pending'
[1] SELECT * FROM perch3_members WHERE memberID=1 LIMIT 1
Using template: /templates/members/member.html
[1] SELECT * FROM perch3_resources WHERE resourceID='3' LIMIT 1
[1] SELECT * FROM perch3_resources WHERE resourceAWOL=0 AND resourceParentID='3' AND resourceKey='thumb'
[1] SELECT * FROM perch3_resources WHERE resourceAWOL=0 AND resourceParentID='3' AND resourceTargetWidth=800 AND resourceTargetHeight=0 AND resourceCrop=0 AND resourceDensity=1
Logging resources for perch_members
DELETE FROM perch3_resource_log WHERE appID='perch_members' AND itemFK='memberID' AND itemRowID=1
INSERT IGNORE INTO perch3_resource_log(`appID`, `itemFK`, `itemRowID`, `resourceID`) VALUES('perch_members','memberID',1,3),('perch_members','memberID',1,4),('perch_members','memberID',1,5)
UPDATE perch3_members SET memberEmail='school1@test.test', memberStatus='active', memberCreated='2019-03-26', memberProperties='{\"logo\":{\"assetID\":\"3\",\"title\":\"School demo 1\",\"_default\":\"\\/bp-admin\\/resources\\/members\\/schooldemo1.png\",\"bucket\":\"members\",\"path\":\"schooldemo1.png\",\"size\":356558,\"w\":900,\"h\":916,\"mime\":\"image\\/png\",\"sizes\":{\"thumb\":{\"w\":\"147\",\"h\":\"150\",\"target_w\":150,\"target_h\":150,\"density\":2,\"path\":\"schooldemo1-thumb@2x.png\",\"size\":93264,\"mime\":\"image\\/png\",\"assetID\":\"4\"},\"w800hc0\":{\"w\":\"800\",\"h\":\"814\",\"target_w\":\"800\",\"target_h\":false,\"crop\":false,\"density\":\"1\",\"path\":\"schooldemo1-w800.png\",\"size\":353704,\"mime\":\"\",\"assetID\":\"5\"}}},\"name\":\"Demo School 1\"}' WHERE memberID='1'
No ids to log.
DELETE FROM perch3_members_member_tags WHERE memberID='1' AND tagID NOT IN ('1')
[1] SELECT t.*, mt.tagExpires FROM perch3_members_member_tags mt, perch3_members_tags t WHERE mt.tagID=t.tagID AND mt.memberID=1 ORDER BY t.tag ASC
[1] SELECT mi.*, p.privKey FROM perch3_menu_items mi LEFT JOIN perch3_user_privileges p ON mi.privID=p.privID WHERE mi.itemActive=1 AND mi.parentID=0 ORDER BY itemOrder ASC LIMIT 0, 1
[2] SELECT mi.*, p.privKey FROM perch3_menu_items mi LEFT JOIN perch3_user_privileges p ON mi.privID=p.privID WHERE mi.itemActive=1 AND mi.parentID=1 ORDER BY mi.itemOrder ASC
[1] SELECT itemTitle FROM perch3_menu_items WHERE itemType='app' AND itemValue='perch_members' LIMIT 1
[1] SELECT mi.*, p.privKey FROM perch3_menu_items mi LEFT JOIN perch3_user_privileges p ON mi.privID=p.privID WHERE mi.itemActive=1 AND mi.parentID=0 ORDER BY itemOrder ASC LIMIT 1, 10
[2] SELECT mi.*, p.privKey FROM perch3_menu_items mi LEFT JOIN perch3_user_privileges p ON mi.privID=p.privID WHERE mi.itemActive=1 AND mi.parentID=2 ORDER BY mi.itemOrder ASC
File: /addons/apps/perch_members/modes/members.edit.post.php
Queries: 23
Memory: 4.9362

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Diagnostics:

PHP

Health check
Perch Runway is up to date
PHP 5.6.14-1+deb.sury.org~trusty+1 is up to date
MySQL 5.5.46-0ubuntu0.14.04.2 is up to date
Image processing available
Summary information
Perch Runway: 3.1.4, PHP: 5.6.14-1+deb.sury.org~trusty+1, MySQL: mysqlnd 5.0.11-dev - 20120503 - $Id: 3c688b6bbc30d36af3ac34fdd4b7b5b787fe5555 $, with PDO
Server OS: Linux, apache2handler
Installed apps: content (3.1.4), assets (3.1.4), categories (3.1.4), perch_members (1.6.4)
App runtimes: <?php $apps_list = [ 'perch_members', ];
PERCH_LOGINPATH: /bp-admin
PERCH_PATH: /var/www/public/bedrockpartners.localdev/bp-admin
PERCH_CORE: /var/www/public/bedrockpartners.localdev/bp-admin/core
PERCH_RESFILEPATH: /var/www/public/bedrockpartners.localdev/bp-admin/resources
Image manipulation: GD Imagick
PHP limits: Max upload 100M, Max POST 100M, Memory: 128M, Total max file upload: 100M
F1: 3b606135b33e6a102526838f4152a807
Resource folder writeable: Yes
HTTP_HOST: bedrockpartners.localdev
DOCUMENT_ROOT: /var/www/public/bedrockpartners.localdev
REQUEST_URI: /bp-admin/core/settings/diagnostics/
SCRIPT_NAME: /bp-admin/core/settings/diagnostics/index.php

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Shane Lenzen · Mar 27th 2019

Still banging my head against the wall on this one. The image path looks right in the debug log. Any ideas?

Edit: I would also like to protest my "Beginner" badge on this forum. 😂

drewm · Mar 28th 2019

Can you elaborate on this part?

Quote from Shane Lenzen

until I save, then the image disappears.

Shane Lenzen · Mar 28th 2019

I add the image, click save, the edit page reloads and I get the "saved successfully" green banner, but the image field is reset as if I hadn't added and saved the image.

drewm · Mar 28th 2019

If you navigate away and back, does that change?

Shane Lenzen · Mar 28th 2019

No, I've tried adding and saving multiple times, different images, logging out and back in, reloading cache.

Shane Lenzen · Mar 28th 2019

FYI I also tried adding closing slashes in member.html. No dice. This was a fresh install, I set up Runway, added the Members app and this was the first thing I tried to do. I was attempting to whip together a quick demo for a client but now I've been waiting on this for 3 days. I've added images to members before and never had problems, so I wonder if this may be an incompatibility between the members app and latest version of Runway? A resolution would be very much appreciated!

drewm · Mar 29th 2019

What's the difference between your previous implementation and your current one?

Shane Lenzen · Mar 29th 2019

Nothing other than Runway/Member app versions. It's been a couple of years.

Shane Lenzen · Mar 29th 2019

Drew, just to be sure I installed another fresh copy of Runway w/ Members app, loaded that member.html file, tried to save an image and got the same thing. Do you think this could be some kind of incompatibility between Runway and Members? What do you need from me to get this resolved?

Shane Lenzen · Apr 2nd 2019

Any ideas? I promised this functionality to my client knowing that I'd done it before with Perch...

ryan · Apr 2nd 2019

Have you tried turning on debug, and checking the logs for any errors?

Shane Lenzen · Apr 4th 2019

Quote from ryan

Have you tried turning on debug, and checking the logs for any errors?

Do you mean other than what I showed in my first post?

ryan · Apr 5th 2019

Hey!

Sorry that was my bad, I wasn't very clear! At server level, PHP error logs? The SQL query looks like it's adding the asset to the field to me, strange one!

Shane Lenzen · Apr 17th 2019

After scouring the forums, I've come to realize that this has been an issue with the Members app for years. Basically the image is uploaded and saved, but will not show in the admin area. You can still call it in the frontend using <?php echo perch_member_get('logo')['_default']; ?>

http://forum.grabaperch.com/fo…mage-not-showing-in-admin

http://forum.grabaperch.com/fo…bers-app-upload-fileimage

http://forum.grabaperch.com/fo…images-in-the-members-app