Posts by katja

Thank you Byron,

that worked

many greetings

katja

Hello,

i just got a new license today for a new customer. Unfortunatey, i installed Perch first on the live server, and after that, i bought the license.

What can i do now to log in ?

Thanks,

katja

yes, they do

i am not sure,

i only remember when the new site was built with perch, it was developped in the new Studios folder

when the site went online, different domains were redirected to this folder ..

but the files exist only once, and only in this folder

the new ones, listed under "Studios"

.. "Studios" is the name of the directory on the server

Hello,

on my customer's site the regions appear a second time and have to be deleted manually.

Is there anything I can do against this ?

Thank you,

katja

Thanks, problem solved !

Thank you Drew,

everything worked out fine.

There is just one problem left: when I (as Admin) ask for a new password to log in, i get an answer from the Mail Delivery System:

SMTP error from remote server for RCPT TO command, host: smtp-in-01.mx-fs2.schwarz-arbeit.com (212.89.109.4) reason: 550 5.1.1 <

>... Rejected, look at

ver=factmx-03.factsoft.de

what can i do ?

Hello,

my client changed his hosting to PHP 7.2

after that, he can't login anymore, nor can I

this is the error message I get - I checked the live domain in my account: it is correct

what can I do now ?

i guess perch will need to be updated ?

but how will i manage to login ?

thanks and best regards,

katja