Shop products - can't add files

Linda Guyette · Nov 30th 2019

I'm nearly done building a shop using Perch (not Runway). Client will be selling digital products. When I'm in the Perch admin and trying to add the files to the individuals products, I am getting an error message.

Fatal error: Uncaught Error: Call to a member function index() on null in /home/rrwuxefn/public_html/boldlivingtoday.com/perch/addons/apps/perch_shop_products/modes/files.edit.pre.php:60 Stack trace: #0 /home/rrwuxefn/public_html/boldlivingtoday.com/perch/addons/apps/perch_shop_products/_default_index.php(19): include() #1 /home/rrwuxefn/public_html/boldlivingtoday.com/perch/addons/apps/perch_shop_products/product/files/edit/index.php(5): include('/home/rrwuxefn/...') #2 {main} thrown in /home/rrwuxefn/public_html/boldlivingtoday.com/perch/addons/apps/perch_shop_products/modes/files.edit.pre.php on line 60

I created a bucket for the downloadable files, and when I add a downloadable file via the Assets section, using FTP I see the file in the bucket directory, so that is working fine.

I'm really hoping someone can help me because I've already spent an incredible amount of time building this thing for my client and I'm so close to being done!

Here is my diagnostic report:

PHP

Perch: 3.1.5
Production mode: Production (100)
Installed apps: content (3.1.5), assets (3.1.5), categories (3.1.5), perch_blog (5.6.1), perch_events (1.9.5), perch_shop_orders (1.2.6), perch_shop_products (1.2.6), perch_shop (1.2.6), perch_members (1.6.4)
DB driver: PDO
DB tables: perch3_blog_authors (2), perch3_blog_comments (0), perch3_blog_index (3598), perch3_blog_posts (78), perch3_blog_posts_to_tags (198), perch3_blog_sections (1), perch3_blog_tags (36), perch3_blog_webmention_queue (0), perch3_blogs (1), perch3_categories (6), perch3_category_counts (6), perch3_category_sets (2), perch3_content_index (45), perch3_content_items (25), perch3_content_regions (10), perch3_events (26), perch3_events_categories (0), perch3_events_to_categories (0), perch3_members (1), perch3_members_forms (1), perch3_members_member_tags (0), perch3_members_sessions (0), perch3_members_tags (0), perch3_menu_items (14), perch3_navigation (0), perch3_navigation_pages (0), perch3_page_templates (1), perch3_pages (9), perch3_resource_log (428), perch3_resource_tags (0), perch3_resources (470), perch3_resources_to_tags (0), perch3_settings (43), perch3_shop_addresses (52), perch3_shop_admin_index (94), perch3_shop_brands (2), perch3_shop_cart (21537), perch3_shop_cart_data (113), perch3_shop_cart_items (20), perch3_shop_countries (250), perch3_shop_currencies (152), perch3_shop_customers (4), perch3_shop_emails (1), perch3_shop_index (652), perch3_shop_option_values (0), perch3_shop_options (0), perch3_shop_order_items (2), perch3_shop_order_promotions (0), perch3_shop_order_statuses (9), perch3_shop_orders (1), perch3_shop_orders_meta (1), perch3_shop_product_files (0), perch3_shop_product_option_values (0), perch3_shop_product_options (0), perch3_shop_product_tags (0), perch3_shop_products (13), perch3_shop_promotions (0), perch3_shop_sales (0), perch3_shop_search (13), perch3_shop_shipping_zone_countries (2), perch3_shop_shipping_zones (2), perch3_shop_shippings (3), perch3_shop_tax_exhibits (4), perch3_shop_tax_group_rates (14), perch3_shop_tax_groups (2), perch3_shop_tax_locations (2), perch3_shop_tax_rates (8), perch3_shop_variants (0), perch3_user_passwords (1), perch3_user_privileges (78), perch3_user_role_privileges (2), perch3_user_roles (2), perch3_users (2)
Users: 2
App runtimes:
<?php
$apps_list = array(
'content',
'categories',
'perch_blog',
'perch_events',
'perch_members',
'perch_shop',
);
?>
Scheduled tasks for perch_blog: delete_spam_comments (1440 mins), publish_posts (1 mins), process_webmentions (1 mins)
Editor plug-ins: ckeditor, config.js, redactor-plugins
H1: 48212ef0dcb4005c991f62c622feaa0d
L1: 50691736ca913df046130aad119143a6
F1: 3b606135b33e6a102526838f4152a807
headerColour: #ee1c4d
content_singlePageEdit: 1
helpURL:
siteURL: /
hideBranding: 0
content_collapseList: 1
lang: en-gb
installedAt: 3.1.5
update_3.1.5: done
latest_version:
on_sale_version: 3.1.5
headerScheme: light
dashboard: 1
sidebar_back_link: 0
hide_pwd_reset: 0
keyboardShortcuts: 0
content_hideNonEditableRegions: 0
content_frontend_edit: 0
content_skip_region_list: 0
assets_restrict_buckets: 0
logoPath: /perch/resources/bold-living-today-logo.png
perch_blog_update: 5.6
perch_blog_post_url: /blog/{postSlug}/
perch_blog_site_name:
perch_blog_slug_format: %Y-%m-%d-{postTitle}
perch_blog_akismet_key:
perch_blog_max_spam_days: 0
perch_blog_comment_notify: 0
perch_blog_webmention_tx: 0
perch_blog_webmention_rx: 0
perch_events_update: 1.8
perch_shop_update: 1.2.6
perch_events_detail_url: /events/event.php?s={eventSlug}
perch_shop_price_tax_mode: exc
perch_shop_site_url: https://
perch_shop_product_url: /shop/products/{slug}
perch_shop_invoice_number_format: Invoice%d
perch_members_login_page: /members/login.php?r={returnURL}
perch_shop_default_currency: 142
perch_shop_reporting_currency: 142
perch_members_update: 1.4
PERCH_DEVELOPMENT: 10
PERCH_STAGING: 50
PERCH_PRODUCTION: 100
PERCH_DB_USERNAME: rrwuxefn_bltperch
PERCH_DB_SERVER: localhost
PERCH_DB_DATABASE: rrwuxefn_bltperch
PERCH_DB_PREFIX: perch3_
PERCH_TZ: UTC
PERCH_EMAIL_FROM: xxxxxx@xxxxxxxxxxxx.com
PERCH_EMAIL_FROM_NAME: Linda Guyette
PERCH_LOGINPATH: /perch
PERCH_PATH: /home/rrwuxefn/public_html/boldlivingtoday.com/perch
PERCH_CORE: /home/rrwuxefn/public_html/boldlivingtoday.com/perch/core
PERCH_RESFILEPATH: /home/rrwuxefn/public_html/boldlivingtoday.com/perch/resources
PERCH_RESPATH: /perch/resources
PERCH_HTML5: 1
PERCH_CUSTOM_EDITOR_CONFIGS: 1
PERCH_DEBUG: 1
PERCH_RUNWAY:
PERCH_ERROR_MODE: DIE
PERCH_DATE_LONG: %d %B %Y
PERCH_DATE_SHORT: %d %b %Y
PERCH_TIME_SHORT: %H:%M
PERCH_TIME_LONG: %H:%M:%S
PERCH_RUNWAY_ROUTED:
PERCH_STRONG_PASSWORDS:
PERCH_ASSET_VERSION: 6738d5d5f5664f7c5e34
PERCH_PREVIEW_ARG: preview
PERCH_TEMPLATE_PATH: /home/rrwuxefn/public_html/boldlivingtoday.com/perch/templates
PERCH_TEMPLATE_FILTERS:
PERCH_DEFAULT_DOC: index.php
PERCH_DEFAULT_EXT: .php
PERCH_PRODUCTION_MODE: 100
PERCH_XHTML_MARKUP:
PERCH_RWD: 1
PERCH_HTML_ENTITIES:
PERCH_SSL:
PERCH_STRIPSLASHES:
PERCH_PROGRESSIVE_FLUSH: 1
PERCH_PARANOID:
PERCH_FORCE_SECURE_COOKIES:
PERCH_DEFAULT_BUCKET: default
PERCH_TRANSLATION_ASSIST:
PERCH_PASSWORD_MIN_LENGTH: 6
PERCH_MAX_FAILED_LOGINS: 10
PERCH_AUTH_LOCKOUT_DURATION: 1 HOUR
PERCH_VERIFY_UPLOADS:
PERCH_PRIV_ASSIST:
PERCH_ENABLE_EXIF: 1
PERCH_AUTH_PLUGIN:
PERCH_DB_CHARSET: utf8
PERCH_DB_PORT:
PERCH_DB_SOCKET:
PERCH_SHOP_VERSION: 1.2.6
PERCH_APPS_EDITOR_PLUGIN: markitup
PERCH_APPS_EDITOR_MARKUP_LANGUAGE: markdown
Hosting settings
PHP: 7.0.33
Zend: 3.0.0
OS: Linux
SAPI: litespeed
Safe mode: not detected
MySQL client: mysqlnd 5.0.12-dev - 20150407 - $Id: b5c5906d452ec590732a93b051f3827e02749b83 $
MySQL server: 5.5.5-10.0.38-MariaDB-cll-lve
Free disk space: 404.15 GB
Extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, litespeed, bcmath, bz2, calendar, ctype, curl, dba, dom, enchant, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, imap, intl, json, ldap, exif, mcrypt, mysqlnd, PDO, Phar, posix, pspell, SimpleXML, soap, sockets, sqlite3, tidy, tokenizer, xml, xmlwriter, xsl, zip, mysqli, pdo_mysql, pdo_sqlite, wddx, xmlreader, xmlrpc, SourceGuardian, ionCube Loader
GD: Yes
ImageMagick: No
PHP max upload size: 64M
PHP max form post size: 64M
PHP memory limit: 256M
Total max uploadable file size: 64M
Resource folder writeable: Yes
Session timeout: 24 minutes
Native JSON: Yes
Filter functions: Yes
Transliteration functions: Yes
PATH: /usr/local/bin:/usr/bin:/bin
TEMP: /tmp
TMP: /tmp
TMPDIR: /tmp
PWD: /
HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
HTTP_ACCEPT_ENCODING: gzip, deflate, br
HTTP_ACCEPT_LANGUAGE: en-US,en;q=0.9
HTTP_COOKIE: cmsa=1; slickModal-1=1; PHPSESSID=o0mr1ht3igo8vmkco0c4h55c50
HTTP_HOST: www.boldlivingtoday.com
HTTP_REFERER: https://www.boldlivingtoday.com/perch/core/settings/diagnostics/
HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.108 Safari/537.36
HTTP_UPGRADE_INSECURE_REQUESTS: 1
HTTP_DNT: 1
HTTP_SEC_FETCH_USER: ?1
HTTP_SEC_FETCH_SITE: same-origin
HTTP_SEC_FETCH_MODE: navigate
HTTP_X_HTTPS: 1
UNIQUE_ID: XeKpvOf9AnhahVuvxIpCCgAAAAk
SCRIPT_URL: /perch/core/settings/diagnostics/
SCRIPT_URI: https://www.boldlivingtoday.com/perch/core/settings/diagnostics/
HTTPS: on
SSL_TLS_SNI: www.boldlivingtoday.com
HTTP2: on
H2PUSH: on
H2_PUSH: on
H2_STREAM_ID: 9
H2_STREAM_TAG: 406-9
SERVER_SOFTWARE: Apache
SERVER_NAME: www.boldlivingtoday.com
SERVER_ADDR: 23.254.243.162
SERVER_PORT: 443
REMOTE_ADDR: 72.19.139.200
DOCUMENT_ROOT: /home/rrwuxefn/public_html/boldlivingtoday.com
REQUEST_SCHEME: https
CONTEXT_DOCUMENT_ROOT: /home/rrwuxefn/public_html/boldlivingtoday.com
SERVER_ADMIN: webmaster@boldlivingtoday.com.bluemonkeylegal.com
SCRIPT_FILENAME: /home/rrwuxefn/public_html/boldlivingtoday.com/perch/core/settings/diagnostics/index.php
REMOTE_PORT: 55667
SERVER_PROTOCOL: HTTP/2.0
REQUEST_METHOD: GET
QUERY_STRING: extended
REQUEST_URI: /perch/core/settings/diagnostics/?extended
SCRIPT_NAME: /perch/core/settings/diagnostics/index.php
PHP_SELF: /perch/core/settings/diagnostics/index.php
REQUEST_TIME_FLOAT: 1575135676.7726
REQUEST_TIME: 1575135676
argc: 1

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hus_hmd · Dec 7th 2019

Hi Linda,

Are you using the default product file template templates/shop/products/file.html as is? Or have you made changes to it?

Linda Guyette · Dec 26th 2019

Thank you, Hussein. I am using the default. Since so much time passed since I posted my query, I had to work it out by myself.

Shop products - can't add files

drewm Dec 2nd 2019

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