As I said we are monitoring the forum and will drop in from time to time and my support colleagues will be engaging with you to ensure a free flow of communications. It is important as you highlight to keep in touch. We want the forum and the product to blossom under our new helm.
I'm not quite sure you're grasping the concept of support.
It's getting ridiculous now. Although, it is starting to become entertaining to watch how badly managed this has been. You're certainly setting an example of how not to do things when running a software company.
Just answer some questions directly, without posting another message that doesn't actually say anything.