Posts by alanmacdee

    I see the following set of errors in the log files - not sure if any of these shed light on the issue?

    Code
    1. [Tue Jul 2 08:05:44 2019] [error] GPL Ghostscript 8.70: Unrecoverable error, exit code 1
    2. [Tue Jul 2 08:05:07 2019] [error] [client 89.100.252.58] malformed header from script. Bad header= %interp_exit .runexec2 : php-cgi, referer: http://domainname.ie/perch/core/apps/content/edit/?id=18
    3. [Mon Jul 1 11:59:15 2019] [error] * Connection #0 to host activation.grabaperch.com left intact
    4. [Mon Jul 1 12:00:04 2019] [error] GPL Ghostscript 8.70: Unrecoverable error, exit code 1
    5. [Mon Jul 1 11:59:44 2019] [error] [client 93.107.43.78] malformed header from script. Bad header= %interp_exit .runexec2 : php-cgi, referer: http://domainname.ie/perch/core/apps/assets/edit/
    6. [Mon Jul 1 13:24:25 2019] [error] * Connection #0 to host activation.grabaperch.com left intact
    7. [Mon Jul 1 13:23:06 2019] [error] [client 89.100.252.58] Script timed out before returning headers: php-cgi, referer: http://domainname.ie/perch/core/apps/content/edit/?id=14
    8. [Mon Jul 1 13:24:52 2019] [error] [client 89.100.252.58] Script timed out before returning headers: php-cgi, referer: http://domainname.ie/perch/core/apps/content/edit/?id=16

    Hi,


    We set up a relatively basic site for a customer.

    When we try to upload a PDF (only 2MB), the file seems to upload as normal, but at the next stage, we receive an Internal Server Error at /perch/core/apps/assets/edit/


    We have uploaded a series of other PDFs without issue and there is still plenty of space left on the server. We have also set quite a high timeout so I'm not sure what is causing the issue.


    The PDFs are complex architects plans - would there be a problem with the system generating a thumbnail from a complex vector cover?