I'm trying to access the admin of a site I created quite a long time ago to give it some updates.
However, I'm struggling to login. Either I've forgotten my username or password, or something has happened to cause an issue.
Either way, I am struggling to reset my password. When I click reset password and enter my email nothing happens. I don't receive anything and I've check my spam. I've tried all the possible email addresses I can think of.
My client can login with their account but they have limited access so it's not like I can even create a new admin account for myself.
What should I do next? Any help would be much appreciated.
These are the most recent entries to the error_log file if that helps...
- [22-Jul-2018 08:36:37 UTC] PHP Deprecated: Automatically populating $HTTP_RAW_POST_DATA is deprecated and will be removed in a future version. To avoid this warning set 'always_populate_raw_post_data' to '-1' in php.ini and use the php://input stream instead. in Unknown on line 0
- [29-Dec-2018 23:02:25 Europe/London] PHP Warning: PDO::__construct(): MySQL server has gone away in /mnt/storage/home/allplay/public_html/perch/core/lib/PerchDB_MySQL.class.php on line 63
- [29-Dec-2018 23:02:25 Europe/London] PHP Warning: PDO::__construct(): Error while reading greeting packet. PID=4000 in /mnt/storage/home/allplay/public_html/perch/core/lib/PerchDB_MySQL.class.php on line 63