Cant Login to my website!!! HELP

DANNI WEBSTER · Apr 1st 2019

I'm working away on my website which Ive had for 4 yrs, it logs me out and I can't log back in... it keeps saying incorrect login details which isn't the case. I've even tried to change password but Im not receiving the email to change password. Any suggestions would be really helpful right now!

Thanks

drewm · Apr 1st 2019

It sounds like your hosting company might have upgraded your server to a newer version of PHP than the version of Perch you're using supports. You should update Perch.

JordinB · Apr 1st 2019

Hi, if you need help to get your site updated. I’m happy to help.

Feel free to contact me by email through my website mentioned in my profile.

Thanks!

DANNI WEBSTER · Apr 1st 2019

Hi Drew thanks for coming back to me.. I think your right as I havent updated in years. However, I cant login to my account to run an update or to be honest I am clueless on what I need to do and where I need to go to update. sorry Im a complete novice.

Any advice you could give me would be very much appreciated.

Thanks in advance

Danni

drewm · Apr 2nd 2019

You don't need to login to update Perch. If you're still on Perch 2, latest update instructions are here: https://grabaperch.com/update/v2-8-34

drewm Apr 1st 2019