Perch login can't reset password

  • I'm trying to reset my perch account password and I'm not receiving any reset emails, it's not going to junk etc. I registered as a user on these forums and the email came through straight away, is there a problem on the main account system that you know of ?

  • drewm

    Approved the thread.
  • Hi Drew,

    Yes I have already sent an email to that email address about 10 minutes ago as well from the account that was used to set up a license for one of our web sites, so hopefully you can track me down from that.

  • All sorted, it seems our own IT departments anti-spam was intercepting the emails before they even reach my inbox so I wasn't even seeing them, I've whitelisted your email address now so all in the world is good, at least for ten minutes lol