No WISIWYG editor

MindyL · Oct 18th 2019

Not sure if my other post was in the correct section here, so I thought I would reach out in this section. I recently upgraded my client's Perch to V3. However, when we log in, we can only see an HTML editor and not a WISIWYG editor. What am I missing?

Mxkert · Oct 18th 2019

Did you try deleting the core folder and uploaded a fresh downloaded core folder?

ellimondo · Oct 18th 2019

Hi

You'll need to share your diagnostic data and any templates you are using in order for someone to help you.

Best way to diagnose this is to take the site offline, backup your DB and run the perch debug script so you can see if anything's missing. Sounds like you've got files missing and trying to do this on a live site is not recommended.

MindyL · Oct 18th 2019

Mxkert, after seeing your message, I removed the Core folder and uploaded the new version 3 and it still showed me the HTML editor

ellimondo, I'm guessing a URL will not help since you need the back end? Here is the URL, just in case: http://www.staffordhouse.net/index.html

Where is the perch debug script found?

drewm Oct 18th 2019