Download CSV in the Perch Form Addon not working - HTTP500

Bob_dxb · Oct 11th 2019

Hello,

I am trying to do a back up from my form collected data via CSV Download.

Sadly I am getting an HTTP 500 error as I click the button

I updated the core to the latest version but it did not resolve the issue.

Is there a maximum limit I may have gone over in the amount of form submissions ?

In the meantime I just exported the data from the database but I would prefere a neat CSV

Any help welcome,

Thank you

JordinB · Oct 11th 2019

Do you have access to the error log? It’s the first place to start.

ian Hobbs · Oct 12th 2019

I suspect a php library error. Check your extensions. And do what Jordin says. Also check mime types on the server.

Bob_dxb · Oct 12th 2019

Hi everyone,

Thank you for your input.

I know my issue was really really silly as it is for most of my requests I post here

And the answer was super easy too.

I had gathered over 3000 form entries for that particular site, the server could simply not cope processing the volume into a file.

PHP memory was set to low.

I doubled the memory_limit in my INI editor and the CSV download now works.

Thanks a bunch,